We’ve put together a quick-fire guide to getting your tickets for The Lion King which is at Birmingham Hippodrome from Thu 6 Jul 2023 for 11 weeks.
GETTING YOUR TICKETS
When do tickets go on general sale…?
Click here to book or call 0844 338 5000 (4.5p per minute plus your phone company’s access charge).
The Lion King is running from Thu 6 Jul to Sat 16 Sep 2023.
For dates of audio-described, captioned or British Sign Language (BSL) interpreted performances, please see below. These vary from show to show. It is always best to book through our Access phone line 0121 689 1060 when booking assisted performances.
Find out more about our Access Performances here.
- Captioned: Thu 20 Jul, 7.30pm and Thu 7 Sep, 7.30pm
- BSL Interpreted: Wed 26 Jul, 7.30pm and Wed 6 Sep, 7.30pm
- Audio Described: Wed 16 Aug, 2pm and Sun 10 Sep, 2.30pm
- Relaxed performance: Tue 18 Jul, 1.30pm
Is there a priority on sale?
Yes! Become a Friend of Birmingham Hippodrome for exclusive early access for tickets. These tickets go on sale at 11am on Wed 12 Oct. Find out more about becoming a Friend here.
Booking your seats – please bear with us!
We expect the on sale period for this production to be an extremely busy time, however, be patient and you will be able to book tickets. We will get to your booking as soon as possible, we have over 80 performances to choose from so no need to panic.
- Choose the date and time you wish to attend in advance (you can see a full list of performances here) and have a couple of back-up options ready just in case
- Check your login details are correct and set up an account if you have not already done so
- Have your payment card ready to go
- To get ready for the on sale, you may be placed in our online waiting room before the queue opens. Once the queue does open, you will be assigned a random place.
- Enjoy a cup of tea while you wait – we will get to you!
SOME FREQUENTLY ASKED QUESTIONS
About the show
What is the age guidance for The Lion King?
This production is recommended for ages 6 and up. Please note no under 3s will be admitted into the auditorium, including babes in arms.
What is the running time of the show?
The Lion King is approximately 2.5 hours long, including an interval. On the day we recommend arriving at least 30 minutes before the performance is due to start. Guests must be seated no later than five minutes prior to show start.
Are there any Assisted Performances?
We will be offering Captioned, Audio Described, BSL Interpreted and Relaxed performances. You can find out more here.
What if I have Access needs?
Please call our Access line on 0121 689 1060 (option 1) where a member of the team will be happy to find the best seats to suit your needs.
Does the show contain any special effects I need to be aware of? The Lion King contains theatrical smoke and fog effects as well as strobe lighting during parts of the show.
ABOUT BOOKING MY TICKETS
Why am I in a queue online…?
To ensure the website can continue to function under the pressure, when you click through to book your tickets you will enter a queue on the website. Please keep an eye on the queue as when it is your turn, you may need to click a link to take you to the next stage. Keep the browser open and don’t refresh the page to ensure you keep your place in the queue.
Why can’t I select my own seats online?
Due to the high volume of traffic on the website, the interactive seating plan where you can select your own seat might be unavailable during exceptionally busy periods. The options on the booking page will give you the varying price of tickets – please select which price you would like to pay from the options and you will be assigned the best available seating. Make sure to double check your row and seat numbers when you get to the checkout.
To book specific seats, please contact Ticket Sales on 0844 338 5000 (calls from 4.5p per min plus access charge)
Where is the best place to sit…?
Our main auditorium is made up of the Stalls (downstairs) and Circle (upstairs). Both offer a clear view of the stage, with the Stalls being close to the action with a gradual slope and the Circle offering more of a picture view of the stage with a steeper rake above those sitting in front of you. It’s all down to personal preference and how you wish to see the show. You can view our seating plan here.
How many tickets do I need to qualify as a Group?
Groups tickets are for parties of 10 or more – call 0844 338 7000 to book, please note group tickets can only be booked over the phone.
Friends of Birmingham Hippodrome can book a group from Thu 13 Oct by calling the Group Sales team on 0844 338 7000. For more information on the group rates for The Lion King click here.
Can I book my tickets in person at the Hippodrome?
There is no in-person booking available for The Lion King.
Are there any discounts available for the show?
You can find out about Friends and Concessions rates here.
When will I get my tickets?
If you book online, you will be allocated Mobile Tickets. When making your booking, please allow up to one hour for these to reach your inbox from the time of booking. You will receive an order confirmation first and then your tickets will arrive shortly after.
You should receive a confirmation within 5 minutes of booking. If you haven’t, please contact our Post Purchase Ticket Line on 0121 689 1070 (option 1) and a member of the team can check your account. You can view your booking on the Upcoming Events page in your account section on the website.
Are there any special extras I can book?
Add some VIP sparkle to your Lion King experience with a Diamond or Champagne package in our luxurious Proscenium Lounge. Click here for more information and to book.
Will there be merchandise?
Yes! There will be merchandise on sale at the venue, but we also have a pre-sale of exclusive merchandise when you book your tickets.