Access

We strive to provide Access for all.

We welcome over half a million customers each year and our diverse programming includes the biggest musicals, highest quality ballet, opera and touring productions often coming directly from the West End. We regularly offer audio-described, captioned or British Sign Language (BSL) interpreted performances, as well as some Relaxed Performances.

With our own Access Forum Group we actively listen to the needs of our audience and ensure that we provide accessibility for all. After an extensive refurbishment in 2001, the theatre is easily accessible for customers.

We hope all the information you need is here, but if you struggle to find what you are looking for, please contact our friendly Access advisors on 0121 689 1060, who can also help you book the best tickets for your needs.

Assisted Performances

We regularly offer audio-described, captioned or British Sign Language (BSL) interpreted performances. We also offer concessions for people with Access requirements – these vary from show to show.

Relaxed Performances

Our relaxed performances are open to all, but created for people with special needs who may find the theatre challenging. This includes people with an Autistic Spectrum Condition, learning disability, or sensory and communication disorder.

Accessible Facilities

We are always striving to provide the best facilities for our customers that require assistance. Here's some information about Access to the theatre, inside the theatre, babies and children, assistance dogs and our Access Hoist.