Once your application has been submitted, you will receive an email from birmingham-hippodrome@nimbusdisability.com to confirm the application has been received. Nimbus will process the application in due course, with average processing times being within five working days.
If Nimbus has received everything needed from you and can fully process your application, you will receive a confirmation email from birmingham-hippodrome@nimbusdisability.com and the subject line will contain your registration number and general advice on how to use it. You can then use it to link your access needs into our system. If you have applied for The Access Card, the email will also include details regarding the physical card, which will be delivered to you.
If, for any reason, Nimbus is unable to process your application you will receive a follow-up email that will detail what else is needed to finalise your application.