We’ve put together a quick fire guide to getting your tickets for Disney’s Beauty and the Beast which is at Birmingham Hippodrome from 3 March 2022.


When do tickets go on general sale…?

Tickets go on general sale from 11am on Tuesday 12 October, click here to book or call 0844 338 5000 (4.5p per minute plus your phone company’s access charge).

Please note, in person booking will not be available.

Booking your seats – don’t stress!

We expect the on sale period for this production to be an extremely busy time, however, be patient and you will be able to book tickets.

Be prepared…

  • Choose the date and time you wish to attend in advance (you can see a full list of performances here) and have a couple of back-up options ready just in case
  • Check your login details are correct and set up an account if you have not already done so
  • Have your payment card ready to go
  • Enjoy a cup of tea while you wait – we will get to you!


About the show

What is the age guidance for Beauty and the Beast?

This production is recommended for ages 6 and up. Please note no under 3s will be admitted into the auditorium.

What is the running time of the show?

Beauty and the Beast is approximately 2.5 hours long, including an interval. On the day we recommend arriving at least 30 minutes before the performance is due to start.

Are there any Assisted Performances?

We will be offering Captioned, Audio Described, BSL Interpreted and Relaxed performances. You can find out more here.

Does the show contain any special effects I need to be aware of?

Beauty and the Beast contains theatrical smoke and fog effects, strobe and flashing lights, gunshot sounds and video projections.

 About booking my tickets

Why am I in a queue online…?

To ensure the website can continue to function under the pressure, when you click through to book your tickets you will enter a queue on the website. Please keep an eye on the queue as when it is your turn, you may need to click a link to take you to the next stage. Keep the browser open and don’t refresh the page to ensure you keep your place in the queue.

Why can’t I select my own seats online?

Due to the high volume of traffic on the website, the interactive seating plan where you can select your own seat might be unavailable during exceptionally busy periods. The options on the booking page will give you the varying price of tickets – please select which price you would like to pay from the options and you will be assigned the best available seating. Make sure to double check your row and seat numbers when you get to the checkout.

To book specific seats, please contact Ticket Sales on 0844 338 5000 (calls from 4.5p per min plus access charge)

Where is the best place to sit…?

Our main auditorium is made up of the Stalls (downstairs) and Circle (upstairs). Both offer a clear view of the stage, with the Stalls being close to the action with a gradual slope and the Circle offering more of a picture view of the stage with a steeper rake above those sitting in front of you. It’s all down to personal preference and how you wish to see the show.

How many tickets do I need to qualify as a Group?

Groups tickets are for parties of 10 or more – call 0844 338 7000 to book, please note group tickets can only be booked over the phone.

For more information on the group rates for Beauty and the Beast click here.

Are there any discounts available for the show?

You can find out about Friends and Concessions rates here

When will I get my tickets?

If you book online, you will be allocated Mobile Tickets. When making your booking, please allow up to one hour for these to reach your inbox from the time of booking. You should receive a confirmation within 5 minutes of booking. If you haven’t, please contact our Post Purchase Ticket Line on 0121 689 1070 (option 1) and a member of the team can check your account.

Are there any special extras I can book?

The Proscenium Lounge
Add some VIP sparkle to your Beauty and the Beast experience with a Diamond or Champagne package in our luxurious Proscenium Lounge. Click here for more information and to book.