We’ve put together a quick-fire guide to getting your tickets for Hamilton which is at Birmingham Hippodrome from Tue 25 Jun – Sat 31 Aug 2024 for 10 weeks.

GETTING YOUR TICKETS

When do tickets go on general sale…?

Click here to book or call 0844 338 5000 (4.5p per minute plus your phone company’s access charge). We recommend calling on a landline if you are able to.

Phone lines – opening hours

  • Tue 2 May – (Friends on sale) 10am – 6pm
  • Tue 9 May – (Groups on sale) Groups line 11am – 5pm, standard line 10am – 6pm
  • Wed 10 May (General on sale) 10am – 8pm
  • Thu 11 May – 10am – 8pm
  • Fri 12 May – 10am – 8pm
  • Sat 13 May – 12noon – 6pm

(All times are subject to change)

Hamilton is running from Tue 25 Jun – Sat 31 Aug

For dates of audio-described, captioned or British Sign Language (BSL) interpreted performances, please see below. These vary from show to show. It is always best to book through our Access phone line 0121 689 1060 when booking assisted performances.

Find out more about our Access Performances here. 

  • Captioned: Sat 13 Jul 2:30pm, Thu 22 Aug 7:30pm
  • BSL Interpreted: Wed 10 Jul 7:30pm, Wed 21 Aug 7:30pm
  • Audio described: Sat 13 Jul 2:30pm, Thu 22 Aug 7:30pm

Is there a priority on sale?

Yes! Become a Friend of Birmingham Hippodrome for exclusive early access for tickets. These tickets go on sale at 11am on Tue 2 May. Find out more about becoming a Friend here. 

Booking your seats – please bear with us!

We expect the on sale period for this production to be an extremely busy time, however, be patient and you will be able to book tickets. We will get to your booking as soon as possible, we have 79 performances to choose from so no need to panic.

Be prepared…

  • Choose the date and time you wish to attend in advance and have a couple of back-up options ready just in case. You can find a full list of performances here.
  • Check your login details are correct and set up an account if you have not already done so.
  • Have your payment card ready to go. Please note, we don’t accept American Express.
  • To get ready for the on sale, you may be placed in our online waiting room before the queue opens. Once the queue does open, you will be assigned a random place.
  • Enjoy a cup of tea while you wait – we will get to you!

SOME FREQUENTLY ASKED QUESTIONS

About the show

What is the age guidance for Hamilton?

This production is recommended for ages 10+. Please note no under 5s will be admitted into the auditorium, including babes in arms. This show contains strong language.

What is the running time of the show?

Hamilton is approximately 2 hours and 45 minutes long, including an interval.

Are there any Assisted Performances?

We will be offering Captioned, Audio Described, BSL Interpreted performances.

Find out more about our Access Performances here. 

  • Captioned: Sat 13 Jul 2:30pm, Thu 22 Aug 7:30pm
  • BSL Interpreted: Wed 10 Jul 7:30pm, Wed 21 Aug 7:30pm
  • Audio described: Sat 13 Jul 2:30pm, Thu 22 Aug 7:30pm

What if I have Access needs?

Please call our Access line on 0121 689 1060 (option 1) where a member of the team will be happy to find the best seats to suit your needs. Tickets go on sale to Friends and Patrons on Tue 2 May at 11am. Tickets go on general sale Wed 10 May at 11am.

Buying tickets for someone else?

Absolutely fine! If you’re buying tickets as a gift or on behalf of someone else and you won’t be attending the performance, please get in touch with us on the day of purchase to amend the details assigned to your tickets.

We will not contact the attendee with any information, this is only to flag the name that we will be matching to the Photo ID. You can contact us at info@birminghamhippodrome.com or on our Post Purchase line on 0121 689 1070 (Local call charges apply. Mon – Fri, 10am – 6pm).

Does the show contain any special effects I need to be aware of? 

Hamilton contains theatrical smoke and fog effects as well as strobe lighting during parts of the show.

ABOUT BOOKING MY TICKETS

Why am I in a queue online…?

To ensure the website can continue to function under the pressure, when you click through to book your tickets you will enter a queue on the website. Please keep an eye on the queue as when it is your turn, you may need to click a link to take you to the next stage. Keep the browser open and don’t refresh the page to ensure you keep your place in the queue.

Why can’t I select my own seats online?

Due to the high volume of traffic on the website, the interactive seating plan where you can select your own seat might be unavailable during exceptionally busy periods. The options on the booking page will give you the varying price of tickets – please select which price you would like to pay from the options and you will be assigned the best available seating. Make sure to double check your row and seat numbers when you get to the checkout.

To book specific seats, please contact Ticket Sales on 0844 338 5000 (calls from 4.5p per min plus access charge)

Where is the best place to sit…?

Our main auditorium is made up of the Stalls (downstairs) and Circle (upstairs). Both offer a clear view of the stage, with the Stalls being close to the action with a gradual slope and the Circle offering more of a picture view of the stage with a steeper rake above those sitting in front of you. It’s all down to personal preference and how you wish to see the show. You can view our seating plan here.

How many tickets do I need to qualify as a Group?

Groups tickets are for parties of 10 or more – call 0844 338 7000 to book from Tue 9 May for those who are not a Friend or Patron of the Hippodrome. Please note group tickets can only be booked over the phone.

Friends of Birmingham Hippodrome can book a group from Tue 2 May by calling the Group Sales team on 0844 338 7000.

Can I book my tickets in person at the Hippodrome?

There is no in-person booking available for Hamilton.

When will I get my tickets?

If you book online, you will be allocated Mobile Tickets. You will receive an order confirmation first and then your tickets will arrive no later than the 31st of May.

You should receive a confirmation within 5 minutes of booking. If you haven’t, please contact our Post Purchase Ticket Line on 0121 689 1070 (option 1) and a member of the team can check your account. You can view your booking on the Upcoming Events page in your account section on the website.

I am trying to book ticket and need help, I have a question!

You can get in touch with us on social media via Twitter, Facebook or Instagram. When you have a query, please message us via private message and include your name and order number (if you have one) as it will speed up our ability to help you. If not, please email us on info@birminghamhippodrome and we will get back to you as soon as possible.

Are there any special extras I can book?

Add some VIP sparkle to your Hamilton experience with a Diamond or Champagne package in our luxurious Proscenium Lounge. Click here for more information and to book.