Does the show contain any special effects I need to be aware of?
Hamilton contains theatrical smoke and fog effects as well as strobe lighting during parts of the show.
What if I have Access needs?
Please call our friendly Access advisors where a member of the team will be happy to find the best seats to suit your needs. Access tickets will go on sale on Wednesday 10 May at 11am.
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Access Line
Sorry our phone lines are now closed. We are open 10am - 6pm, Mon to Fri and 12 - 6pm Sat, if we have a performance.
Are there any Accessible Performances?
Yes! We have the following Accessible performances:
BSL – Wed 10 Jul, 7.30pm & Wed 21 Aug, 7.30pm
Captioned – Sat 13 Jul, 2.30pm & Sat 24 Aug 2.30pm
Audio Described – Sat 13 Jul, 2.30pm & Sat 24 Aug, 2.30pm
When Hamilton goes onsale on Wed 10 May, you can call our friendly Access Advisors below to book the best seats for your needs.
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Access Line
Sorry our phone lines are now closed. We are open 10am - 6pm, Mon to Fri and 12 - 6pm Sat, if we have a performance.
What is the running time of the show?
Hamilton is approximately 2 hours and 45 minutes long including a 15 minute interval.
What is the age guidance for Hamilton?
This production is recommended for ages 10 and up. Please note no under 5s will be admitted into the auditorium, including babes in arms.
When will I get my tickets?
If you book online, you will be allocated Mobile Tickets. You will receive an order confirmation first and then your tickets will arrive no later than the 31st of May.
You should receive your order confirmation within 5 minutes of booking. If you haven’t, please contact us below and a member of the team can check your account. You can view your booking on the Upcoming Events page in your account section on the website.
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Post-Purchase Line
Sorry our phone lines are now closed. We are open 10am - 6pm, Mon to Fri and 12 - 6pm Sat, if we have a performance.
Why can’t I select my own seats online?
Due to the high volume of traffic on the website, the interactive seating plan where you can select your own seat might be unavailable during exceptionally busy periods. The options on the booking page will give you the varying price of tickets – please select which price you would like to pay from the options, and you will be assigned the best available seating. Make sure to double check your row and seat numbers when you get to the checkout.
Why am I in a queue online?
To ensure the website can continue to function under the pressure, when you click through to book your tickets you will enter a queue on the website. Please keep an eye on the queue as when it is your turn, you may need to click a link to take you to the next stage. Keep the browser open and don’t refresh the page to ensure you keep your place in the queue. Please do not call us if you are in an online queue already.
Can I purchase tickets at the counter/Box Office in person?
You can book tickets for Hamilton at our ticket sales counter when the theatre is open for a show. We open the ticket sales counter up to 90 minutes before the start of a performance, until 30 minutes after a performance has started. Our ticket sales counter will not be open on non-performance days.
Is there a priority on sale?
Yes! Become a Friend of Birmingham Hippodrome from £50 per year, for exclusive early access for tickets. Friends tickets go on sale at 11am on Tuesday 2 May 2023. Find out more about benefits and becoming a Friend here.
Friends (Single, Joint, Family) can claim their discount(s) on their own ticket(s), but can also book additional standard tickets in the priority booking period.