Hello! We are currently dealing with a high volume of customer queries for covid safety guidance and rescheduled shows.
- Most answers can be found in our FAQ page
- Running times for productions can be found on the relevant production page in our What’s On section under the Information tab
- For status updates on show postponements, reschedules and cancellations CHECK HERE
Our team monitor emails from 10am -6pm Mon to Fri (excluding Bank Holidays) and the current expected response time is 7 working days. Please note we are not able to accept bookings or reservation requests using this form, nor make amends to existing bookings, or issue refunds. If your query is urgent, please give us a call if you able to by choosing from one of the following options:
- To make a new booking with us, please call us on our Ticket Hotline on 0844 338 5000†
- To discuss an existing booking, please call our Post Purchase Line on 0121 689 1070 with your order number
- If your query is regarding an access requirement or access related booking, call our dedicated Access Line on 0121 689 1060
- If your query is related to a Group Booking, call our Groups Team on 0844 338 7000†
If you still need to email us please choose an option from the form below.
Thank you for your patience and on-going support during this challenging time.